Virtual Platforms & Services
Goodwill Houston Job Connection Services goes online. Our virtual service platform brings our in-house Job Connection Center services to you digitally. Check out our weekly orientation sessions, virtual job fairs, conduct online job search activities, register for upcoming events, scheduling one on one career or financial coaching and so much more.
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Assess and Plan
In transition? Engage through these multiple channels to create a career plan.
Visit Career Services
Equip and Connect
Leverage Goodwill and partners to build relevant skills and access resources on your journey to employment.
– Career and Training Assessments
– Specialized Learning Platforms
Launch and Evaluate
Ready to advance? Connect to upwardly mobile positions as Goodwill and partners support your progress and impact.
Visit Houston Academy for Career Development
Goodwill Business Services provides full-service staffing to meet your talent development needs. Our team has the infrastructure and systems in place to support the assessment and recruitment needs of local businesses.
Not comfortable doing things virtually?
Give us a call!
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school number is: S5546.
The school’s programs are approved by TWC.
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog.
Students dissatisfied with the school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. For convenience, the grievance policy is also included below:
Clients who feel that their treatment by Goodwill program staff has been unfair or not in accordance with program guidelines have recourse through Goodwill’s Grievance Procedure. Filing a grievance will not result in retaliation or withholding of services from any client.
Step 1: The client should discuss any concerns with the program staff person involved.
Step 2: If the grievance is not thus resolved within five (5) working days, the client may present it in writing to the appropriate Program Manager. The Program Manager will then respond in writing to the grievance within five (5) working days, and both the original grievance and the response placed in the client file.
Step 3: If the grievance is not resolved satisfactorily by the Program Manager, then it should be presented in writing to the Department Manager, who will respond in writing to the grievance within five (5) working days. The response will be placed in the client file.
Step 4: If the grievance is not resolved after being presented to the Department Manager, it may be presented, in writing, to the Vice President of Workforce Development, whose decision will be final and binding. A written summary will be given to the client and a copy of the summary placed in the client file.
Termination from the program: Clients may be involuntarily terminated from receiving services if they do not live up to the responsibilities listed above, show inability to follow program rules, make fraudulent use of program resources, or fail to cooperate with the good-faith efforts of program staff to help them.
The Program Manager (PM) is responsible for the decision to terminate a client from a program. He or she will be responsible to make sure that every effort has been exhausted to enable the client to continue in the program. Clients will receive a letter informing them of termination and the reasons for it, the length of time until they can re-apply for services, and any steps they must take before re-applying. Clients who believe they have been unfairly terminated should follow steps 3 and 4 of the grievance procedure above to contest the termination.
Information on filing a complaint with TWC can be found on TWC’s website at www.texasworkforce.org/careerschoolstudents.