Welcome to My Goodwill Houston Rewards
The Rewards Program that
Rewards You for Your Goodwill!
- Our new rewards program is launching at our City Centre and River Oaks locations. Additional locations will be added in the future.
- Sign up for the first time and earn 25 points toward your rewards!
- For every $100 you spend in-store, you’ll score $5 off your next purchase.
- You will score $5 reward to use within the next 30 days.
- Points expire every 12 months, so make sure to use them and treat yourself!
- Every purchase you make helps fund career pathway training programs, creates new employment opportunities, and more!
- As a rewards member, you’ll enjoy access to exclusive shopping events and a host of special perks to say “thank you” for supporting our mission.
- Receive a $5 reward on your birthday!
Join My Goodwill rewards and feel great knowing you’re saving money and making a positive impact in our community!
Earn Points
Every Time You Shop!
Points can only be redeemed for in-store rewards.
(100 points = $5) and can only be used as such.
Points have no cash value.
Learn more about your impact in the Greater Houston community
See our career pathway training and services.
Read Goodwill Houston success stories.
See what Goodwill is doing in Houston.
My Goodwill Rewards FAQs
How do I register for My Goodwill Rewards?
- Customers must register online at https://myrewards.goodwillhouston.org/.
- There will be QR codes in stores that will take customers to this site when scanned.
- A GWH Customer mobile app will be released in the future where customers may sign up, as well.
How do I change my My Goodwill Rewards account information?
- Customers can change their account information online at https://myrewards.goodwillhouston.org/.
- A GWH Customer mobile app will be released in the future that will give customers access to edit their account information.
What do I do if points were not added to my My Goodwill Rewards account for a purchase I made?
- Customers can send a copy of the receipt to myrewards@goodwillhouston.org for Member Support to determine the correct action.
- A GWH Customer mobile app will be released in the future that will allow the customer to scan the receipt barcode to add points to their account without contacting Member Support.
How do I see my purchase history and points usage?
- All activity related to a customer’s My Goodwill Rewards account will be viewable to that customer by logging in at https://myrewards.goodwillhouston.org/
- Customers can log in the GWH Customer mobile app (once released).
- Cashiers can view a customer’s current point balance at the registers.
How will I be notified before my $5.00 reward expires?
- Customers will receive an email and/or text message 30 days before a reward expires.
Is there any way to get back expired rewards?
- Typically, no. The customer can contact Member Support at myrewards@goodwillhouston.org to explain unusual circumstances, and each request will be reviewed to determine the correct action to be taken.
What do I do if I think I am missing points?
The customer should contact Member Support at myrewards@goodwillhouston.org with as much detail and supporting information as possible.
What do I do if I find unauthorized activity on my My Goodwill Rewards account?
- The customer should contact Member Support at myrewards@goodwillhouston.org with as much detail and supporting information as possible.
What do I do if I have problems/questions about the My Goodwill Rewards website?
- Customers can contact Member Support at myrewards@goodwillhouston.org to resolve any issues with the website or mobile app (when released).