Skype is connecting the world, allowing anyone with an Internet connection to call, chat, and collaborate. With its low-cost calling plans and artificial intelligence features like automatic translation, Skype opens up communication across the globe. Learn how to use Skype for audio and videoconferencing, screen sharing, and instant messaging at your home, in the classroom, or for business. Oliver Schinkten walks you through the basics, from creating an account and adding contacts to placing calls—one-on-one or group conversations. He also explains how to set up a Skype number and voicemail, make calls to phones, and place international calls with Skype credits. Finally, he explores the advanced features, such as real-time translation and Skype bots for an AI-assisted productivity boost. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

Collaborate more seamlessly using Zoom, the popular video conferencing tool. In this course, staff instructor Garrick Chow shows how to schedule, moderate, and participate in Zoom meetings. Garrick begins by showing how to set up your Zoom account and adjust audio and video settings. Next, he walks through joining and participating in meetings scheduled by others. Garrick covers how to use a variety of options during meetings such as adjusting views, muting your microphone, turning your video camera on and off, and sharing your screen. Finally, Garrick demonstrates how to host your own Zoom meetings, from scheduling and adjusting moderator settings to recording meetings.     Register with Goodwill Houston services here: https://form.jotform.com/201143920744145  

By harnessing the power of the LinkedIn platform, you can tap into an expansive network of professionals, companies, and groups in your industry and beyond. In this course, discover how to make the most of your LinkedIn account. Follow Oliver Schinkten as he explains how to build a stellar LinkedIn profile, and shares how to expand your network, look for new career opportunities, join groups, share updates, and contribute your own thought leadership. Plus, Oliver explores privacy settings and account types. Upon wrapping up this course, you'll have the tools you need to grow your career by leveraging LinkedIn. Learning Objectives: Recognize how to choose which industry you are in when setting up your LinkedIn account. Name the two options you have for writing your LinkedIn profile summary. Explain how LinkedIn lists your skills based on endorsements. Recall what recommendations on LinkedIn profiles are compared to. Identify the messaging service in LinkedIn that allows you to instantly communicate with other users who are online. Recognize the benefits of using private mode in LinkedIn. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

Cultivating a professional network online is a key component of career advancement and landing new job opportunities. In this course, career coach Christopher Taylor covers why networking is valuable and shares ways to connect with decision-makers in any industry. He discusses which tools and platforms are most effective for digital networking, and provides specific steps for reaching out and being successful at connecting. Plus, learn about what it means to create a personal brand, and how to be intentional with personal branding. Learning Objectives: Building a professional network online Networking online with individuals and decision-makers Connecting with industry peers Connecting with hiring managers Networking online with influencers Connecting with groups using social media Personal branding through social media Promoting work and accomplishments   Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

Video interviews are an important part of today's recruiting process. Love them or hate them, they're not going away. This course teaches job seekers like you how to ace your next video interview. Learn why companies use video interviews and the difference between one-way and interactive video interviews. Instructor Jenny Foss—of the popular career site JobJenny.com—also shows how to set up your environment and leverage the technology to put your best foot forward. Plus, find out how to practice for a video interview before the big day, so you’re comfortable and confident in front of the camera. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

People rely on body language and tone to grasp the real meaning of messages. Without these cues, we misunderstand each other more quickly, argue more, and walk away faster from relationships. In the virtual world—where most business is conducted—it’s even harder to communicate. If you want to build closer relationships with colleagues and clients, digital body language is your solution. Join collaboration expert Erica Dhawan as she explains how to use digital body language to close the empathy gap between you and your team. Learn why it’s important to always assume the best intent in others, and find out how to carefully craft your responses, communicate your feelings, and negotiate delicate power dynamics. With these tips, you can take charge of your communications online and off. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

Learn how to recover quickly from a layoff and find employment again. Brie Reynolds begins with the first steps to take after a layoff, including making a structured recovery plan. Then she covers topics such as filling the gap in your resume, networking after a layoff, searching and applying for jobs, and interviewing for a job after you've been laid off. By the end of this course, you'll be able to develop a personalized action plan that includes adding new experiences to your resume, strategically using your professional network, pinpointing the best open jobs, and tackling difficult interview questions with confidence. Learning Objectives: Dealing with job loss Taking classes and building skills Volunteering to fill resume gaps Searching and applying for jobs Writing a better resume and cover letter Interviewing for your first job after a layoff Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

Feeling overwhelmed is common. It’s a sign that the demands on your time and energy have surpassed your ability to cope with them. Sometimes overwhelm is temporary; other times, it can lead to persistent and unhealthy pressure and strain. The good news is that with the right mindset you can make the unmanageable feel manageable again. In this course from stress expert and performance coach Heidi Hanna, you can learn how to identify and conquer that overwhelmed feeling—so you can remain focused, productive, and in control in the face of whatever comes your way. Discover how to disrupt the stress circuit, cultivate calm and positive emotions, and take small, imperfect steps toward resolution. Heidi also provides tips for recognizing and preventing the overwhelm, so it doesn’t get out of control the next time you have too much to do. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145

In the workplace, stress is often viewed in purely negative terms. It's seen as a response that should simply be minimized or pushed aside; however, it's possible to use stress to fuel positive change. In this course, join instructor Heidi Hanna, PhD as she discusses what stress is, exactly; how you can train yourself to use stress in more effective ways; and what managers can do to reduce employee stress when an organization experiences difficult times. She covers how individuals can use stress for good by assessing and adjusting it, as well as what you-as a manager-can do to create an environment and communication style that helps connect employees to the bigger picture. Learning Objectives: Define “stress” and explain why it often occurs in the workplace. Recognize the differences between acute and chronic stress. List the three steps for managing stress. Name three things the brain craves. Identify the differences between primary stress reactions. Recall the benefits of rhythmic breathing. Register with Goodwill Houston services here: https://form.jotform.com/201143920744145