Intake Specialist (TEMPORARY)

Job Title:                    Intake Specialist (TEMPORARY)

Department:                Workforce Development

Reports To:                 Program Manager

FLSA Status:               Non-Exempt/ Temporary (December 2017- March 2018) Full-Time

Pay Rate:$14.42/hr

Job Summary:

Provides information, intake and eligibility services to help families who were affected economically by Hurricane Harvey to quickly regain stability.  This position is to serve in Cypress Station/Conroe Job Connections.  

Minimum Qualification:

1. Associate’s degree in Social Work, Human Services or related field. Bachelor’s preferred. Two or more years of experience can be used in lieu of degree.

2. A minimum of one year direct social services experience, and a working knowledge of issues and resources in relation to disaster relief service for families.

3. A working knowledge of major systems that low-income populations encounter and the resources they may need.

4.  Proficient in Microsoft Word and Excel, and data entry in client databases.  

Essential Duties and Responsibilities:

  • Schedule appointments for Case Managers.
  • Provide screening, intake and assessment for families.
  • Collect and review client eligibility documentation to ensure that it meets minimum eligibility requirements 
  • Respond to client needs in a timely manner.
  • Guide clients through the process of recovery and ensure that their needs are met.
  • Document and maintain accurate information in client files on a timely basis.
  • Comply with established policy and procedure.
  • Perform other duties as assigned.

 Please forward resumes to: s_preciado2@goodwillhouston.org.